Returns and Refunds

At Aion Aura, we are dedicated to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward returns and refunds policy.

Return Policy:

• Eligibility: Items must be returned within 30 days of the purchase date.

• Condition: Products must be unused, in their original packaging, and in the same condition as when you received them.

• Process: To initiate a return, please contact us at info.aionaura@gmail.com with your order number and the reason for the return. We will provide you with further instructions on how to return your item.

Refund Policy:

• Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-10 business days.

• Shipping Costs: Please note that shipping costs are non-refundable. You will be responsible for paying the shipping costs for returning your item.

Exchanges:

• If you received a defective or damaged item, please contact us at info.aionaura@gmail.com within 7 days of receiving the product. We will arrange for a replacement or refund as soon as possible.

Thank you for choosing Aion Aura. If you have any questions or concerns regarding our returns and refunds policy, please feel free to reach out to us at info.aionaura@gmail.com.